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Privacy Policy

In Albania, the protection of personal data is primarily regulated by Law No. 9887, dated 10.03.2008, “On the Protection of Personal Data” and its related regulations, which is in compliance with the EU Regulation 2016/679 (GDPR) on the protection of personal data. This law defines how personal data is stored and processed and ensures the protection of individuals’ rights.

Privacy Policy – Mail Boxes Etc. Albania

1. Collection of Personal Information

Mail Boxes Etc. Albania collects personal data from customers to provide shipping services and process payments. This data may include:

  • Name, surname, address, and contact information (phone, email).
  • Payment information (credit/debit card details, banking information).
  • Shipping details, such as the sender’s and recipient’s address, including any required documents.

2. Use of Personal Information

Mail Boxes Etc. Albania uses personal information for:

  • Providing requested services, such as shipping and deliveries.
  • Processing payments and managing transactions.
  • Communicating with customers to confirm services, provide delivery status updates, and offer information about promotions and offers.
  • Fulfillment of legal and regulatory obligations.

3. Data Security

Mail Boxes Etc. Albania is committed to ensuring that personal data is protected from unauthorized access, use, modification, or destruction. This is achieved through appropriate technical and organizational measures, such as encryption and secure storage of information.

4. Sharing Information with Third Parties


Mail Boxes Etc. Albania may share customers’ personal information with third parties (such as payment services, transport companies, or government authorities) when necessary to provide the requested services or to meet legal obligations.

5. Data Retention


Mail Boxes Etc. Albania retains personal data for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. After this period, the data may be deleted or anonymized.

6. Individuals’ Rights

Under the law, individuals have the right to request information about their personal data held by Mail Boxes Etc. Albania. They may:

  • Request access to their personal data.
  • Request correction of inaccurate or incomplete data.
  • Request the deletion of their data, unless there is a legal reason for its retention.
  • Request the restriction of the use of their personal data in certain circumstances.
  • Object to the processing of their data for direct marketing purposes.

7. Use of Cookies

Mail Boxes Etc. Albania may use cookies to improve the user experience and gather information about the use of its website. Customers can manage cookie settings in their browser.

8. Changes to the Privacy Policy

Mail Boxes Etc. Albania may update this privacy policy from time to time. Any changes to this policy will be published on this page and will take effect immediately upon publication.

9. Contact

For any questions or concerns regarding privacy and data protection, customers may contact Mail Boxes Etc. Albania through the contact information available on the company’s website.